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Warranty Belief Financial institution plc continued its dominance of Nigeria’s most qualitative digital monetary service awards for the fourth 12 months in a row, successful eight of the twelve honours obtainable to Banks within the 2019 version of the Central Financial institution of Nigeria (CBN) Digital Cost Incentive Scheme (EPIS) Effectivity Awards.
The foremost African monetary establishment, famend for its progressive services, gained awards for effectivity and wonderful service supply in nearly each E-payment channel.
The CBN EPIS Effectivity Awards is organized to rejoice monetary establishments, retailers and different stakeholders on the forefront of driving digital fee in Nigeria. Now in its fourth 12 months, the awards are based mostly on goal evaluation of all E-payments information collated by the Nigeria Inter-Financial institution Settlement System (NIBSS) over a full calendar 12 months. With eight awards, GTBank took house two extra honours than the six awards the Financial institution gained the earlier 12 months and the best variety of awards introduced to monetary establishments, Fin-techs, retailers and different stakeholders within the Digital Cost Incentive Scheme.
The eight awards gained by GTBank embody:
– Finest Buyer Expertise Award: for having the best stage of total buyer satisfaction score within the supply of digital fee companies to prospects in2018.
– Actual-Time PaymentsTransaction Effectivity: for reaching the bottom failure charge within the processing of InstantPayments transactions in 2018.
– Cashless Driver, USSD Channel Champion: for reaching the best variety of instantaneous Funds transactions through the us channel in 2018.
– Cashless Driver, Level of Sale (POS)Transactions: for reaching the best transaction depend on Level of Sale(POS) Terminals in 2018.
– Cashless Driver, Card Usageon Level of Gross sales (POS) Terminals: for authorizing the best card transaction depend on thePoint of Sale (POS) Central Terminal Administration System in 2018.
– Direct Debit Driver Award: for processing the best quantity of profitable debit mandates throughout all Cost Service Supplier platforms in 2018.
– E-Reference Operations Effectivity: for the Financial institution’s excellent efficiency within the processing of consumers references acquired from different Banks for account opening functions on the trade E-reference Platform in 2018.
– ID Providers Driver: for reaching the best quantity in using the BVN, e-Passport and NIN buyer verification platforms in 2018.
Commenting on the Financial institution’s EPIS awards, the Managing Director and Chief Government Officer of Warranty Belief Financial institution plc, Mr Segun Agbaje, mentioned; “We’re proud to be recognised by the CBN EPIS Effectivity Awards for our efforts in driving excellence in digital funds and offering prospects with a superior banking expertise throughout all digital touchpoints. These awards function additional motivation for us and we proceed to search out new and thrilling methods to cut back our prospects’ ache factors and supply them advantages past banking.
He additional said that; “At GTBank we’re obsessed with constructing the financial institution of the long run that connects our prospects on to all of the on a regular basis issues that matter to them. That’s the reason we’re always leveraging the perfect of know-how to, not solely make monetary companies cheaper, extra private and readily accessible, but in addition to create superb digital experiences in a means that provides actual worth to our prospects’ lives.”
Warranty Belief Financial institution plc is a foremost African Monetary Establishment with Whole Belongings of ₦3.287trillion and Shareholders’ Funds of ₦575.6Billion. With banking operations throughout 10 African international locations and the UK, GTBank is regarded by trade watchers as probably the greatest run monetary establishments within the international locations wherein it operates and serves as a task mannequin in Africa’s monetary service trade on account of its bias for world-class company governance requirements, wonderful service supply, and innovation.